When you walk into your room, and every step requires one item or other to be moved, you know it is time to clean the room. I tell the cleaning guy to clean the room. He responds immediately and asks me to stand by. He cleans the room and uses the mopper to mop it up. He takes all the old newspaper and puts them outside. He advises to clean the room regularly and promises to do the same every four days
Ratings(10):-
Reliability :- 7 ( The room was properly cleaned )
Assurance :- 7 ( He promised to clean the room regularly )
Tangibles :- 6 ( He used phenyl to clean the room )
Empathy :- 6 ( He understood my requirements and mopped it himself )
Responsiveness :- 8 ( My room was clean within 10 min )
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